What should I do in an Emergency?
If you are registered, or haven’t been to the practice before, we are able to offer an appointment the same day or within 24 hours (Monday to Friday). If you just need advice then one of our dentists would be happy to help.
For emergencies during surgery hours 9am to 5.30pm then ring reception on 01865 250214 and one of our friendly receptionists will take some details and offer you an emergency appointment. If you are a new patient to the practice then please arrive a few minutes earlier to fill in a medical history and give your contact details.
For out of hours’ emergencies then please ring 01865 250214 and follow the guidance given on the answer machine. For our NHS registered patients then please ring the NHS ‘Urgent Out of Hours Service’ by dialling 111. The 111 service, commissioned by NHS England, is available 24 hours per day, 365 days per week.
The cost of our emergency appointments is £75 this includes consultation, diagnosis (including X-ray if needed) and remedial treatment. If the emergency requires further treatment then a full estimate will be given for your information prior to leaving the practice.
Please note we ask 24 hours notice for all cancellations, surgery time is important and in high demand. Please be aware charges may apply if less than 24 hours notice given.